Back

Frequently Asked Questions

What is Accessible Places?
Accessible Places helps people with wheelchairs or limited mobility find accessible venues in Germany, Austria and Switzerland. A key focus is data reliability: accessibility information in Google Maps is often incomplete and difficult to filter in a meaningful way. Accessible Places solves exactly this problem — offering a fast, easy-to-use search that aggregates and rates information from multiple sources.
How do I find wheelchair-accessible places in Germany, Austria and Switzerland?
Simply enter a location — for example "Berlin Mitte" or "Vienna" — and choose a category such as restaurant or hotel. Accessible Places searches multiple data sources instantly and shows you accessible venues nearby. The app covers the entire DACH region: Germany, Austria and Switzerland.
Which wheelchair-accessible venues can I find — restaurants, hotels, cafés?
Restaurants, cafés, bars, pubs, beer gardens, fast food / snack bars, hotels, hostels, holiday apartments, museums, theatres, cinemas, libraries, galleries, attractions and ice cream shops.
How do I find wheelchair-accessible restaurants or cafés near me?
Tap "Nearby" and allow location access. Accessible Places automatically detects your position and searches for accessible restaurants, cafés or other venues in your immediate vicinity — no need to type a location.
What is the difference from Google Maps when searching for accessible places?
Google Maps contains little structured accessibility information and offers no dedicated filter for it. Accessible Places is built specifically for this search: it combines multiple specialised data sources, rates each piece of information by reliability, and shows at a glance how suitable a venue is for wheelchair users.
How reliable is the accessibility information?
The app combines data from three sources: OpenStreetMap (OSM), accessibility.cloud (including Wheelmap.org) and Google Places. Each source is weighted by its trustworthiness — from manually verified entries to automatically collected data. The coloured circle next to each entry shows at a glance how solid the data is.
What does the coloured circle next to each entry mean?
Green means reliable accessibility information, yellow means moderate data quality, and red means uncertain or incomplete data. The colour reflects how trustworthy the available information is — not whether a place is accessible or not.
Is searching for wheelchair-accessible places free?
Yes, completely free and no registration required.
Is the accessibility information up to date and verified?
Data is fetched live from the sources on every search. Manually verified entries from Wheelmap contributors are highlighted with a special badge.
Can I search for accessible places on my smartphone?
Yes — Accessible Places can be installed as an app on your phone without the App Store or Play Store. On iPhone/iPad: open Safari → tap the Share icon → select "Add to Home Screen". On Android: open Chrome → tap the menu (three dots) → "Install app" or "Add to home screen". Once installed it behaves like a native app — with its own icon, full screen and no browser bar.
How can I give feedback or report a bug?
Use the "Feedback" link at the bottom of the page to open a GitHub issue directly. You'll need a free GitHub account to submit.